Privacy Policy

Last updated: 12 August 2026. This policy explains how Lexcopy handles personal information when you browse lexcopy.co.uk, create an account, contact client care or place an order.

Information we collect

We may collect the details you submit, including your name, email address, telephone number, billing and delivery address, account details, order information and messages. We also receive limited technical data such as IP address, browser and device information, security logs, cookie identifiers and interactions with the website.

How we use information

We use information to operate the site, maintain carts and accounts, answer enquiries, process and deliver orders, provide updates, prevent fraud, keep the service secure, meet legal obligations and improve the customer experience. Marketing messages are sent only where permitted, and you can opt out at any time.

Service providers

Information may be shared only as needed with providers supporting hosting, website operations, communications, payments, fraud prevention, fulfilment, delivery and professional advice, or where disclosure is required by law. When payment services are enabled, the payment provider processes payment credentials; Lexcopy does not need to store full card details.

Retention and security

We retain information only for as long as reasonably necessary for the purposes above, including accounting, dispute and legal requirements. We use access controls and encrypted HTTPS connections, but no internet service can guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing, and to receive a portable copy of information. You may also withdraw consent where processing is based on consent. Contact support@lexcopy.co.uk to make a request.

Cookies and contact

See our Cookie Policy for browser storage information. Questions about this policy can be sent to support@lexcopy.co.uk.